Insurance & Billing

For questions on billing and insurance please contact our office at 612-464-1400.

Bill Pay Options:

  • Online

  • By Phone

  • By Mail

  • In Person

  • Using Your Insurance

We are contracted with most major medical plans, including:

  • BCBS

  • Health Partners

  • Ucare

  • Medica

  • Aetna

  • Cigna

  • UnitedHealthCare

  • United Behavioral Health 

  • Optum

  • Medical Assistance, Medicare/Medicaid

Insurance vs. Private Pay

Some clients decide to pay for their counseling out of their pocket. This is often referred to as “private pay” or “self pay.”

Insurance companies require a diagnosis before they will reimburse for medical services, including counseling. Private pay clients do not need to have a diagnosis made or documented. There are reports that some mental health diagnoses can impact the application process for disability insurance, life insurance, and long-term care insurance. 

Private pay clients can see whoever they feel is a good match for them without any interference from insurance companies. 

If you have a Health Savings Account (HSA), any fees paid to a licensed provider can be submitted to your HSA for reimbursement. 

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeing to file a claim with their plan or coverage both orally and in writing of the ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. 

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

  • You can ask your healthcare provider, and any other provider you choose, for a Good Faith estimate before you schedule a service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-368-1019

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